Last updated: 24/03/26
For the purposes of the UK General Data Protection Regulation ("UK GDPR"), the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations 2003 "PECR", the data controller responsible for cookies and similar technologies used on this Application is:
LazyLister Limited (company number: 16801336)
Registered Office: 8 Raynham Avenue, Manchester, M20 6BW
Email: account@lazylister.app
Where third-party cookies are used (for example, analytics, payment processing, or chatbot services), those third parties may act as independent data controllers in respect of the personal data collected through their cookies. Further details are provided in the tables below.
Our Application uses cookies and similar technologies to ensure the proper functioning of the platform and to improve your experience. Some cookies are strictly necessary for the operation of the Application and do not require your consent. Other cookies (such as analytics or performance cookies) will only be placed on your device if you provide your explicit consent.
Our Application may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of Our Application and to provide and improve our services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
By using Our Application, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by web Applications, services, and/or parties other than us. Third-party Cookies are used on Our Application for authentication and session management, payment processing, analytics and performance and hosting. For more details, please refer to the table below. These Cookies are not integral to the functioning of Our Application and your use and experience of Our Application will not be impaired by refusing consent to them.
All Cookies used by and on Our Application are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop-up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling us to provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Application may not function fully or as intended. You will be given the opportunity to accept or reject non-essential cookies (including analytics and performance cookies) before they are placed on your device. Our consent banner allows you to accept or reject Cookies by category (1) Strictly Necessary (always active), (2) Analytics and Performance, (3) Third Party / Functional. You may adjust these preferences at any time.
No non-essential cookies (including analytics, performance, functional, or third-party cookies) are placed on your device unless and until you have provided explicit consent through Our consent banner. Analytics tools (including Google Analytics and Botpress Analytics) are configured so that cookies are not set and tracking scripts do not execute prior to consent being recorded. If you reject non-essential cookies, those tools remain disabled. Strictly necessary cookies required for authentication, security, session management, and core functionality are set without consent in accordance with Regulation 6 of PECR.
Certain features of Our Application depend on Cookies to function. Cookie Law deems these Cookies to be "strictly necessary". These Cookies are shown in the table below. Your consent will not be sought to place these Cookies, but it is still important that you are aware of them. You may still block these Cookies by changing your internet browser's settings as detailed below, but please be aware that Our Application may not work properly if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.
The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary |
|---|---|---|
| __session | Clerk Authentication Cookie | Yes |
| __session_refresh | Clerk refresh token | Yes |
| User_session_id | Persistent analytics identifier used to track user sessions and understand usage patterns | No (consent required) |
and the following third-party Cookies may be placed on your computer or device:
| Name of Cookie | Provider | Purpose |
|---|---|---|
| __stripe_mid | Stripe | Fraud detection |
| __stripe_sid | Stripe | Associate requests during a single payment session |
| Bp_chat_session | Botpress | Conversation history |
| hl_* | HighLevel, Inc. (Go High Level) | Affiliate and referral attribution tracking. Set when you visit via an affiliate link to attribute the referral source. |
Our Application uses analytics services provided by Botpress and Google. Web Application analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how Our Application is used. This, in turn, enables us to improve Our Application and the services offered through it.
The analytics service(s) used by Our Application use(s) Cookies to gather the required information. You do not have to allow us to use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of Our Application, it does enable us to continually improve Our Application, making it a better and more useful experience for you.
The analytics service(s) used by Our Application use(s) the following Cookies:
| Name of Cookie | First / Third Party | Provider | Purpose |
|---|---|---|---|
| _ga | Third Party | Assigns a visitor ID for behavioural analytics to understand site usage over time | |
| _gid | Third Party | Stores a unique session ID to distinguish user | |
| _gat | Third Party | Used to throttle request rates to Google Analytics, expires after 1 minute | |
| Bp_analytics_id | Third Party | Botpress | Tracks chatbot usage metrics such as number of interactions, conversation flow, and message performance. |
We do not sell your personal data. We will only share your personal data with third parties where it is necessary, lawful, and subject to appropriate safeguards, including the following circumstances:
To service providers who process data on Our behalf (for example, payment processing, hosting, authentication, analytics, and support services).
Some of our service providers are based outside the United Kingdom. When personal data is transferred internationally, we ensure it is protected by using appropriate safeguards in accordance with UK GDPR.
| Recipient | Activity Carried Out | Role | Location | Transfer Safeguard |
|---|---|---|---|---|
| Clerk | Authentication & user account management | Processor | EU/US | UK Addendum to the EU Standard Contractual Clauses (SCCs) |
| Stripe Payments Europe Ltd | Payment processing | Independent Controller | EU | UK adequacy decision (EU) |
| Google LLC | Analytics and Performance Tracking | Independent Controller | US | UK Addendum to the EU Standard Contractual Clauses (SCCs) |
| Botpress | Chatbot support, analytics tracking & image storing | Processor | Canada/US | UK Adequacy Regulations and, where applicable, UK Addendum to the EU Standard Contractual Clauses (SCCs) |
| HighLevel, Inc. (Go High Level) | CRM, marketing automation, and affiliate referral tracking | Processor / Independent Controller | US | UK Addendum to the EU Standard Contractual Clauses (SCCs) |
For full details about how we share personal data with our third parties and international transfers, please refer to Our Privacy Policy.
In addition to browser based controls, we provide a dedicated "Cookie Settings" option within Our Application. You may review, amend, or withdraw your consent to non-essential cookies at any time by accessing the Cookie Settings. Most internet browsers also allow you to control cookies through their settings, including blocking or deleting cookies. However, managing your preferences through Our Cookie Settings tool ensures that your choices are recorded and applied in accordance with UK data protection law.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Application more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
In addition to Cookies, Our Application makes use of other browser-based storage technologies to support functionality, analytics, and performance. These are all first-party (set by Our domain only) and are not used for third-party advertising or tracking.
The storage mechanisms We use include:
Local Storage: Used to store information relating to user sessions, authentication state, analytics data, application preferences, and temporary alerts. Examples include:
| analytics_session | Randomly generated session ID for tracking user sessions |
| analytics_auth_state | Records authentication state |
| analytics_pending_events | Stores pending analytics events until backfill |
| pwaPromptPreference | Store user preferences for Progressive Web App (PWA) installation prompts |
| pwaPromptTimestamp | Store user preferences for Progressive Web App (PWA) installation prompts |
| pendingLowListingAlert | Stores pending low listing alert data (JSON object) |
| /app/service-worker.js | Our service worker caches static assets (such as HTML pages, CSS files, icons, and manifest files) to provide offline capability and optimise performance |
| In-Memory Cache | Temporary in-memory data structures (such as an event duplication map) are used to prevent duplicate events. These are not persistent and are cleared when the session ends |
These storage mechanisms are necessary to provide core functionality (such as authentication, analytics, and offline capability), to improve performance, and to enhance user experience. We do not use them for third-party advertising or cross-site tracking.
For data protection enquiries, including questions about this Cookie Policy, please contact Our Data Protection Officer at dpo@lazylister.app. Full details of Our data protection practices and your rights are set out in Our Privacy Policy.