Last updated: 24/03/26
These Terms of Sale, together with any and all other documents referred to herein, set out the terms under which Paid Content, accessed via Subscriptions, is sold by Us to consumers through this website, www.lazylister.app ("Our Application"). Please read these Terms of Sale carefully and ensure that you understand them before purchasing a Subscription. You will be required to read and accept these Terms of Sale when ordering a Subscription. If you do not agree to comply with and be bound by these Terms of Sale, you will not be able to purchase a Subscription and access Paid Content through Our Site. These Terms of Sale, as well as any and all Contracts are in the English language only.
1.1 In these Terms of Sale, unless the context otherwise requires, the following expressions have the following meanings:
| Term | Definition |
|---|---|
| "Contract" | means a contract for the purchase of a Subscription to access Paid Content, as explained in Clause 6; |
| "Paid Content" | Means access to the LazyLister web-based Application and its premium features, including AI-assisted listing generation, image processing and optimisation, listing performance tools, subscription dashboard functionality, and related digital tools provided under your chosen Subscription plan; |
| "Subscription" | Means a recurring paid licence granting time-limited access to specific Paid Content features, as described at the point of purchase; |
| "Subscription Confirmation" | means our acceptance and confirmation of your purchase of a Subscription; |
| "Subscription ID" | means the reference number for your Subscription; and |
| "We/Us/Our" | means LazyLister Limited, a company registered in England under company number 16801336, whose registered address is 8 Raynham Avenue, Manchester, M20 6BW. |
2.1 Our Application, www.lazylister.app, is owned and operated by LazyLister Limited, a limited company, under company number 16801336, registered in England, whose registered address is 8 Raynham Avenue, Manchester, M20 6BW.
2.2 You may contact us by email at contact@lazylister.app.
2.3 We are not currently registered for VAT. If this changes, our VAT number will be displayed here and our pricing will be updated accordingly.
Consumers may only purchase Subscriptions and access Paid Content through Our Site if they are at least 18 years of age.
These Terms of Sale do not apply to customers purchasing Subscriptions and accessing Paid Content in the course of business. If you are a business customer, please consult our Business Terms of Sale.
5.1 We make all reasonable efforts to ensure that all descriptions of Subscriptions and Paid Content available from Us correspond to the actual Subscription and Paid Content that you will receive. Please note, however, that due to software updates, third-party API changes (including eBay's API), and variations between devices and browsers, minor differences in appearance, layout, performance, or the timing of data updates may occur. These differences will not affect the core functionality of the Application or the overall quality of the Paid Content.
5.2 Please note that sub-Clause 5.1 does not exclude Our responsibility for mistakes due to negligence on Our part and refers only to minor discrepancies. Please refer to Clause 11 if your Subscription or the Paid Content is incorrect.
5.3 We may from time to time change Our prices. Changes in price will not affect any Subscription that you have already purchased but will apply to any subsequent renewal or new Subscription. We will inform you of any change in price at least 30 days before the change is due to take effect. If you do not agree to such a change, you may cancel the Contract as described in sub-Clause 12.1.
5.4 Minor changes may, from time to time, be made to certain Paid Content, for example, to reflect changes in relevant laws and regulatory requirements, or to address technical or security issues. These changes will not alter the main characteristics of the Paid Content and should not normally affect your use of that Paid Content. However, if any change is made that would affect your use of the Paid Content, suitable information will be provided to you.
5.5 In some cases, as described in the relevant content descriptions, We may also make more significant changes to the Paid Content. If We do so, We will inform you at least 30 days before the changes are due to take effect. If you do not agree to the changes, you may cancel the Contract as described in sub-Clause 12.1.
5.6 Where any updates are made to Paid Content, that Paid Content will continue to match Our description of it as provided to you before you purchased your Subscription to access the Paid Content. Please note that this does not prevent Us from enhancing the Paid Content, thereby going beyond the original description.
5.7 We make all reasonable efforts to ensure that all prices shown on Our Site are correct at the time of going online. All pricing information is reviewed and updated every 14 days. Changes in price will not affect any order that you have already placed (please note sub-Clause 5.11 regarding VAT, however).
5.8 All prices are checked by Us before We accept your order. In the unlikely event that We have shown incorrect pricing information; We will contact you in writing to inform you of the mistake. If the correct price is lower than that shown when you made your order, we will simply charge you the lower amount and continue processing your order. If the correct price is higher, We will give you the option to purchase the Subscription at the correct price or to cancel your order (or the affected part of it). We will not proceed with processing your order in this case until you respond. If We do not receive a response from you within 7 days, We will treat your order as cancelled and notify you of this in writing.
5.9 If We discover an error in the price or description of your Subscription after your order is processed, We will inform you immediately and make all reasonable efforts to correct the error. You may, however, have the right to cancel the Contract if this happens. If We inform you of such an error and you do wish to cancel the Contract, please refer to sub-Clause 12.4.
5.10 If the price of a Subscription that you have ordered changes between your order being placed and Us processing that order and taking payment, you will be charged the price shown on Our Site at the time of placing your order.
5.11 All prices on Our site are inclusive of any applicable VAT. If We become VAT registered, VAT will be applied and shown at the point of purchase.
6.1 Subscriptions are provided for the billing period selected at the time of purchase (for example, monthly or annual), as confirmed in your Subscription Confirmation.
6.2 Unless you cancel in accordance with Clause 12, your subscription will automatically renew at the end of each billing period for a further equivalent period.
6.3 The renewal price will be the price stated at the time of purchase unless We have notified you of a price change in accordance with Clause 5.3. Any such price change will be notified to you at least 30 days in advance and will take effect from your next renewal date.
6.4 Payment for each renewal period will be taken automatically on the renewal date using the same payment method you used for the original purchase, unless you update your payment details before that date.
6.5 You can cancel your Subscription at any time through your account settings within the Application or by contacting Us using the details provided in Clause 11. Cancellation will prevent future renewals but will not affect your access to the Paid Content for the remainder of the current billing period.
6.6 We will send you a reminder email prior to renewal where required by applicable law.
7.1 Our Application will guide you through the process of purchasing a Subscription. Before completing your purchase, you will be given the opportunity to review your order and amend it. Please ensure that you have checked your order carefully before submitting it.
7.2 If, during the order process, you provide Us with incorrect or incomplete information, please contact Us as soon as possible. If We are unable to process your order due to incorrect or incomplete information, We will contact you to ask to correct it. If you do not give us the accurate or complete information within a reasonable time of Our request, We will cancel your order and treat the Contract as being at an end. We will not be responsible for any delay in the availability of Paid Content that results from you providing incorrect or incomplete information.
7.3 No part of Our Application constitutes a contractual offer capable of acceptance. Your order to purchase a Subscription constitutes a contractual offer that We may, at Our sole discretion, accept. Our acknowledgement of receipt of your order does not mean that we have accepted it. Our acceptance is indicated by Us sending you a Subscription Confirmation by email. Only once We have sent you a Subscription Confirmation will there be a legally binding Contract between Us and you.
7.4 Subscription Confirmations shall contain the following information:
7.5 In the unlikely event that We do not accept or cannot fulfil your order for any reason, We will explain why in writing. No payment will be taken under normal circumstances. If We have taken payment any such sums will be refunded to you as soon as possible and in any event within 14 days.
7.6 Any refunds under this Clause 7 will be issued to you as soon as possible, and in any event within 14 calendar days of the day on which the event triggering the refund occurs.
7.7 Refunds under this Clause 7 will be made using the same payment method that you used when purchasing your Subscription unless you specifically request that We make a refund using a different method.
8.1 Payment for Subscriptions must always be made in advance. Your chosen payment method will be charged when we process your order and send you a Subscription Confirmation. This usually occurs immediately and you will be shown a message confirming your payment.
8.2 All payments made through the Platform are processed by Stripe, our third party payment provider. We do not store or have access to your full credit or debit card details. Stripe is responsible for securely storing and processing your payment information in accordance with its own terms and privacy policy, available at: https://stripe.com/gb/privacy.
8.3 The contract for the purchase of any service is between you and LazyLister Limited. Stripe acts solely as a payment processor and is not responsible for the delivery or performance of the services you purchase.
8.4 We accept the following methods of payment on Our Site:
8.5 If you do not make any payment due to Us on time, We will suspend your access to the Paid Content. For more information, please refer to sub-Clause 9.5. If you do not make payment within 7 days of Our reminder, We may cancel the Contract. Any outstanding sums due to Us will remain due and payable.
8.6 If you believe that We have charged you an incorrect amount, please contact Us at account@lazylister.app as soon as reasonably possible to let us know. You will not be charged for Paid Content while availability is suspended.
9.1 Paid Content appropriate to your Subscription will be available to you immediately when We send you a Subscription Confirmation and will continue to be available for the duration of your Subscription (including any renewals), or until you end the Contract.
9.2 When you place an order for a Subscription, you will be required to expressly acknowledge that you wish the Paid Content to be made available to you immediately. You will also be required to expressly acknowledge that by using the Application, you will lose your legal right to cancel if you change your mind (the "cooling-off period"). Please see sub-Clause 11.1 for more information.
9.3 In some limited circumstances, We may need to suspend the provision of Paid Content (in full or in part) for one or more of the following reasons:
9.4 If We need to suspend availability of the Paid Content for any of the reasons set out in sub-Clause 9.3, We will inform you in advance of the suspension and explain why it is necessary (unless We need to suspend availability for urgent or emergency reasons such as a dangerous problem with the Paid Content, in which case We will inform you as soon as reasonably possible after suspension). You will not be charged while availability is suspended and your Subscription will be extended by a period equivalent to the length of the suspension (unless the period of suspension is less than three days). If the suspension lasts (or We tell you that it is going to last) for more than 14 days, you may end the Contract as described below in sub-Clause 12.2.
9.5 We may suspend provision of the Paid Content if We do not receive payment on time from you. We will inform you of the non-payment on the due date, however if you do not make payment within 7 days of Our notice, We may suspend provision of the Paid Content until We have received all outstanding sums due from you. If We do suspend provision of the Paid Content, We will inform you of the suspension. You will not be charged for any Paid Content while provision is suspended.
9.6 Any refunds under this Clause 9 will be issued to you as soon as possible, and in any event within 14 days of the day on which the event triggering the refund occurs.
9.7 Refunds under this Clause 9 will be made using the same payment method that you used when purchasing your Subscription unless you specifically request that We make a refund using a different method.
10.1 When you purchase a Subscription to access Paid Content, We will grant you a limited, non-exclusive, non-transferable, non-sublicensable licence to access and use the relevant Paid Content for your own lawful purposes, including creating and managing listings in connection with your own eBay selling activities. The licence granted to you does not give you any rights in Our Paid Content (including any material that We may licence from third parties).
10.2 The licence granted to you under sub-Clause 10.1 is subject to the following usage restrictions and/or permissions:
11.1 By law, We must provide digital content that is of satisfactory quality, fit for purpose, and as described. If any Paid Content available through your Subscription does not comply, please contact Us as soon as reasonably possible to inform Us of the problem. Your available remedies will be as follows:
11.2 Please note that We will not be liable under this Clause 11 if We informed you of the fault(s) or other problems with particular Paid Content before you accessed it and it is that same issue that has now caused the problem (for example, if the Paid Content in question is an alpha or beta version and We have warned you that it may contain faults that could harm your device or other digital content); if you have purchased the Paid Content for an unsuitable purpose that is neither obvious nor made known to Us and the problem has resulted from your use of the Paid Content for that purpose; or if the problem is the result of misuse or intentional or careless damage.
11.3 If there is a problem with any Paid Content, please contact Us by email at account@lazylister.app, by telephone at 07457 402809, or by post at 8 Raynham Avenue, Manchester, M20 6BW.
11.4 Refunds (whether full or partial, including reductions in price) under this Clause 11 will be issued within 14 calendar days of the day on which We agree that you are entitled to the refund.
11.5 Refunds under this Clause 11 will be made using the same payment method that you used when purchasing your Subscription unless you specifically request that We make a refund using a different method.
11.6 For further information on your rights as a consumer, please contact your local Citizens' Advice Bureau or Trading Standards Office.
12.1 If you are a consumer, by default you have a legal right to a "cooling-off" period within which you can cancel the Contract for any reason, including if you have changed your mind, and receive a refund. The cooling-off period begins on the date We send you your Subscription Confirmation (i.e. when the Contract between you and Us is formed).
However, where you have expressly requested that access to the Paid Content begins immediately and have acknowledged that you will lose your right to cancel once supply begins, your right to cancel will end when your subscription is activated and access to the Paid Content is made available to you.
12.2 After the cooling-off period, you may cancel your Subscription at any time, however subject to sub-Clause 12.3 and Clause 13, We cannot offer any refunds and you will continue to have access to the Paid Content for the remainder of your current Subscription (up until the renewal or expiry date, as applicable), whereupon the Contract will end.
12.3 If you purchase a Subscription by mistake (or allow your Subscription to renew by mistake), please inform Us as soon as possible and do not intentionally use any Paid Content features after the start or renewal date.
Provided that you have not intentionally used any Paid Content features since the start or the renewal date (as applicable), We will cancel your Subscription and issue a full refund. If you have intentionally used any Paid Content features after the Subscription has started or renewed, We will not be able to offer a refund and you will continue to have access to the Paid Content for the remainder of the billing period.
12.4 If you wish to exercise your right to cancel under this Clause 12, you may inform Us of your cancellation in any way you wish, however for your convenience We offer a cancellation form in Our "manage subscription settings" in Our Application. Cancellation by email or by post is effective from the date on which you send Us your message. If you would prefer to contact Us directly to cancel, please use the following details:
In each case, providing Us with your name, email address, telephone number, and Subscription ID.
12.5 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however please note that you are under no obligation to provide any details if you do not wish to.
12.6 The following sub-Clauses (12.7-12.8) apply only where a refund is eligible under sub-Clause 12.1 (cooling-off period) or sub-Clause 12.3 (mistaken purchase).
12.7 Refunds under Clauses 12.1 or 12.3 will be initiated by Us via our third party payment processor, Stripe, within 14 calendar days of the day on which you inform Us of your cancellation.
12.8 Refunds will be returned using the same payment method and card/account originally used, as managed by Stripe. Once We issue the refund through Stripe, any further processing time is dependent on Stripe and the customer's bank, and We shall not be responsible for delays beyond Our control.
12.9 For clarity, cancelling your Subscription stops future billing but does not entitle you to a refund for the current billing period, except as provided under Clauses 12.1 or 12.3.
12.10 Nothing in this Clause 12 affects your statutory rights, including your right to a repair, replacement, price reduction, or refund where the Paid Content does not meet the standards required by applicable consumer protection law.
13.1 You may end the Contract at any time if We have informed you of a forthcoming change to your Subscription or the Paid Content (as described in sub-Clauses 5.3 or 5.5), or to these Terms of Sale that you do not agree to. If the change is set to take effect or apply to you before the end of your current Subscription, We will issue you with a pro-rated refund equal to the remaining time left in that Subscription. If the change will not take effect or apply to you until the expiry of your current Subscription, the Contract will end at the end of that Subscription period and you will continue to have access to the Paid Content until that date.
13.2 If We have suspended availability of the Paid Content for more than 14 consecutive days, or We have informed you that We are going to suspend availability for more than 14 consecutive days, you may end the Contract immediately, as described in sub-Clause 9.4. If you end the Contract for this reason, We will issue you with a pro-rate refund of any fees paid for the period of the Subscription remaining after the date of cancellation.
13.3 If there is a risk that availability of the Paid Content will be significantly delayed because of events outside of Our control, you may end the Contract immediately. If you end the Contract for this reason, We will issue you with a pro-rate refund.
13.4 If We inform you of an error in the price or description of your Subscription or the Paid Content and you wish to end the Contract as a result, you may end it immediately. If you end the Contract for this reason, We will issue you with a full refund of any amounts paid.
13.5 You also have a legal right to end the Contract at any time if We are in breach of it. You may also be entitled to a full or partial refund and compensation. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
13.6 Refunds under this Clause 13 will be made within 14 calendar days of the date on which your cancellation becomes effective, using the same payment method that you used when purchasing your Subscription unless you specifically request that We make a refund using a different method.
13.7 If you wish to exercise your right to cancel under this Clause 13, you may do so in any way you wish, however for your convenience We offer a cancellation form on Our Site www.lazylister.app and will include a link to it with the Subscription Confirmation.
13.8 We may ask you why you have chosen to cancel and may use any answers you provide to improve Our content and services, however, please note that you are under no obligation to provide any details if you do not wish to.
14.1 We will be responsible for any foreseeable loss or damage that you may suffer as a result of Our breach of these Terms of Sale (or the Contract) or as a result of Our negligence. Loss or damage is foreseeable if it is an obvious consequence of Our breach or negligence or if it is contemplated by you and Us when the Contract is created. We will not be responsible for any loss or damage that is not foreseeable.
14.2 While Our Application is designed to assist with eBay listing creation and optimisation, We do not guarantee that use of the Application will result in any particular level of sales, revenue, profit, or commercial success.
14.3 If, as a result of Our failure to exercise reasonable care and skill, any digital content (including but not limited to Paid Content) from Our Site damages your device or other digital content belonging to you, We will either repair the damage or pay you appropriate compensation. Please note that We will not be liable under this provision if:
14.4 Nothing in these Terms of Sale seeks to limit or exclude Our liability for death or personal injury caused by Our negligence (including that of Our employees, agents or sub-contractors); or for fraud or fraudulent misrepresentation.
14.5 We are not responsible for the acts or omissions of third-party platforms (such as eBay) that you use independently of Our Application, including changes to their policies, systems, or availability.
However, where a third-party service forms part of the infrastructure through which We provide the Paid Content (for example, payment processing, hosting, or authentication services), We remain responsible for the supply of the Paid Content to the extent required by applicable consumer protection law.
14.6 Nothing in these Terms of Sale seeks to exclude or limit your legal rights as a consumer. For more details of your legal rights, please refer to your local Citizens Advice Bureau or Trading Standards Office.
15.1 If you wish to contact Us with general questions or complaints, you may contact Us by telephone at 07457 402809, by email at contact@lazylister.app, or by post at 8 Raynham Avenue, Manchester, M20 6BW.
15.2 For matters relating to the Paid Content or your Subscription, please contact Us by telephone at 07457 402809, by email at account@lazylister.app, or by post at 8 Raynham Avenue, Manchester, M20 6BW.
15.3 For matters relating to cancellations, please contact Us by telephone at 07457 402809, by email at account@lazylister.app, by post at 8 Raynham Avenue, Manchester, M20 6BW, or refer to the relevant Clauses above.
16.1 We always welcome feedback from Our customers and, whilst We always use all reasonable endeavours to ensure that your experience as a customer of Ours is a positive one, We nevertheless want to hear from you if you have any cause for complaint.
16.2 We take all complaints seriously and aim to acknowledge any complaint within 5 business days and to provide a substantive response within 14 business days.
16.3 If you wish to complain about any aspect of your dealings with Us, please contact Us in one of the following ways:
We will only use your personal information as set out in Our Privacy Policy and Cookie Policy.
18.1 We may transfer (assign) Our obligations and rights under these Terms of Sale (and under the Contract, as applicable) to a third party (this may happen, for example, if We sell Our business). If this occurs, you will be informed by Us in writing. Your rights under these Terms of Sale (and the Contract) will not be affected and Our obligations under these Terms of Sale (and the Contract) will be transferred to the third party who will remain bound by them.
18.2 You may not transfer (assign) your obligations and rights under these Terms of Sale (and under the Contract) without Our express written permission.
18.3 The Contract is between you and Us. It is not intended to benefit any other person or third party in any way and no such person or party will be entitled to enforce any provision of these Terms of Sale.
18.4 If any of the provisions of these Terms of Sale are found to be unlawful, invalid or otherwise unenforceable by any court or other authority, that/those provision(s) shall be deemed severed from the remainder of these Terms of Sale. The remainder of these Terms of Sale shall be valid and enforceable.
18.5 No failure or delay by Us in exercising any of Our rights under these Terms of Sale means that We have waived that right, and no waiver by Us of a breach of any provision of these Terms of Sale means that We will waive any subsequent breach of the same or any other provision.
18.6 Your use of our services may also be subject to the terms and privacy policies of third-party providers we integrate with, including payment processors (e.g. Stripe), authentication providers (e.g. Clerk), hosting providers (e.g. Netlify or AWS), and analytics platforms (e.g. Google Analytics). These providers may be changed or replaced from time to time without notice, provided that such changes do not materially reduce the overall functionality of our services.
18.7 We may revise these Terms of Sale from time to time to reflect changes in applicable law or regulatory requirements. Where a change affects your existing Subscription, We will give you at least 30 days' notice before the change takes effect.
If you do not agree to the change, you may cancel your Subscription before the change takes effect. If you cancel for this reason, your Subscription will end at the end of your current billing period and you will not be charged for any future renewal.
19.1 These Terms of Sale, and the relationship between you and Us (whether contractual or otherwise) shall be governed by, and construed in accordance with the law of England & Wales.
19.2 If you are a consumer, you will benefit from any mandatory provisions of the law in your country of residence. Nothing in Sub-Clause 19.1 above takes away or reduces your rights as a consumer to rely on those provisions.
19.3 If you are a consumer, any dispute, controversy, proceedings or claim between you and Us relating to these Terms of Sale, or the relationship between you and Us (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency.